Klima’s Timeline: Analyzing a Decade of Growth

Founded in 2011, Klima set out with an initial intent of providing customers with the wherewithal and expertise when navigating the complexities of VRF (Variable Refrigerant Flow) systems. After a decade-plus of growth, Klima has cemented itself as one of the leading manufacturing reps in New York. Here’s all about how we at Klima did it.

Klima Understood the Importance of VRF Systems

Over a decade ago, Klima solely focused on educating and selling consumers VRF systems. It was important to do so at the time, as other vendors did not provide the service that Klima has become so well-renowned for. Understanding the importance of VRF systems is crucial for achieving optimal energy efficiency and indoor comfort in commercial and residential buildings. Unlike traditional HVAC systems that operate at a fixed capacity, VRF systems dynamically adjust the refrigerant flow rate to match the cooling or heating needs of different zones or rooms, with the help of sophisticated control algorithms and sensors.

Another advantage of VRF systems is their flexibility and scalability, which makes them ideal for both retrofits and new construction projects. VRF systems can be customized to meet specific design requirements, such as high ceilings, open spaces, or multiple occupancy levels, without the need for ductwork, bulky equipment, or complex zoning controls. Moreover, VRF systems can be configured to operate in different modes, such as cooling, heating, dehumidification, or ventilation, depending on the environmental conditions and building usage.

And although VRF systems provide significant energy savings, reduced carbon emissions, improved thermal comfort, and enhanced indoor air quality, Klima eventually realized it was time to expand their product offerings. Soon, Klima began incorporating items such as energy recovery ventilators to supplement their VRF system offerings.

The Opportunity to Expand

Opening the Long Island City Office

Six years after first starting, Klima opened an office space in Long Island City. Housed with the bustling New York City market in mind, Klima offered local stock of equipment and parts for their VRF customers.  Moreover, Klima opened up a training facility for LG’s VRF systems to provide installation contractors with the knowledge and wherewithal they need to succeed in the field.

“Opening that office and warehouse in Long Island City turned Klima into a real player in the VRF game in NYC.”

Brandon Sulikowski – President – Klima New York, LLC

Merging with AES Equipment and Acquiring iCon System Solutions Controls

The expanding product offerings weren’t the only indication of growth on Klima’s end. 2019 saw the backend expansion of Klima, as they merged with AES Equipment. This merger saw new management and, in turn, new product line offerings. As a result, Klima was able to grow its frontend employee base by hiring some of the most talented professionals in the market.

The growth didn’t stop with AES Equipment, either. In 2020, Klima acquired iCon System Solutions Controls — allowing them to expand their controls division, Klima Controls. This division specializes in providing turnkey controls systems of any size for commercial buildings.

“Merging with the guys from AES and acquiring iCon showed me what the best of the best really look like.  Having these groups become part of Klima totally raised the bar for everyone at the company.”

Brandon Sulikowski – President – Klima New York, LLC

Opening the Melville Office

Klima

In the year 2022, the company opened a second office in Melville, which marked a significant milestone in their expansion efforts. Their decision to open a second office in Melville is a testament to their continued success and growth trajectory. The new office allowed for them to better serve their customers in the region, while also expanding their reach to new markets throughout Long Island.

Overall, Klima’s growth is an impressive testament to their dedication to excellence and commitment to meeting their customer’s needs. With their continued expansion efforts and commitment to innovation, they are well-positioned to become the go-to provider of equipment and controls for customers across New York’s tri-state area.

“During Klima’s first 10 years, the focus was only on New York City.  Not only do we have a presence there but now we have an office and training center at the best location in Long Island.  Our sign on the building on Route 110 is visible to thousands of passing motorists every day.  The Melville office is also a great environment for the employees and you feel that upbeat energy in the office everyday.” 

Brandon Sulikowski – President – Klima New York, LLC

If you’re in need of anything HVAC related, our team of experts will be happy to help! To learn more, please visit Klima’s website and contact us today!

Why Did Klima Rebrand?

Since 2011, Klima New York, LLC has been a leading provider of Variable Refrigerant Flow and Dedicated Outdoor Air Systems. However, after a decade of service in the industry, it quickly became apparent that Klima was in need of a rebrand.

The rebranding includes a renewed strategy and updated digital presence, both of which reflect the company’s commitment to providing innovative climate control solutions. Klima’s dedication to quality products and customer service remains unchanged, and the company looks forward to continue serving its customers with excellence.

What led to Klima’s rebrand?

Beginning in 2022 and continuing into 2023, Klima recognized that their platform needed reworking to keep up with the ever-changing environment. As a result, they rebranded, utilizing modern technologies and forging partnerships with innovating leaders in their industry. 

Still providing clients with Variable Refrigerant Flow and Dedicated Outdoor Air Systems that will be better equipped for future advancements, Klima’s renewed focus aims to serve the same customer base while also welcoming a younger generation with open arms. 

In discussing Klima’s rebrand, President Brandon Sulikowski revealed, “Klima brought on additional ownership and management.” He further added that “The company was 10 years old and we wanted to make sure we were not alienating the younger generation of customers in the market.”

With this rebrand, Klima is able to remain trend-focused and offer their clients top quality systems so they can stay ahead of the curve.

What is Klima’s mission?

klima rebrand

Klima has focused on rebranding in order to solidify their vision as a company. Their mission is to be a leading provider of Variable Refrigerant Flow and Dedicated Outdoor Air Systems, offering customers the most reliable, efficient and cost-effective solutions for their HVAC needs.

On the topic of their mission, Sulikowski said, “Klima’s mission is to become the #1 manufacturer’s rep firm in the New York Metro area, but we want to earn that title by building brand loyalty through customer service.”

Through their dedication to innovation and rebranding, Klima can provide customers with the highest quality products, backed by the best customer service. With their renewed focus on rebranding and customer satisfaction, Klima can help customers achieve their HVAC goals while also providing an experience that differentiates itself from other providers within this field.

Who is Klima’s target audience?

Sulikowski further added that “Klima’s target audience are the engineers, contractors and building owners with a passion for what they do in this industry.” The Klima President also noted that “We live and breathe supporting HVAC equipment and controls sales and we want customers who are dedicated to delivering the same values to their customers.”

What separates the old Klima from the new?

The rebrand from Klima to its new iteration represents a significant shift in how the company approaches its product selection. The old Klima only offered Variable Refrigerant Flow (VRF) and Dedicated Outdoor Air Systems (DOAS), but now they are taking the spotlight on rebranding and introducing much more than those two product offerings.

“The new Klima brings a wider offering of products and expertise. While the old Klima was successful with a laser-focus on only VRF equipment sales, the new Klima is taking the same customer-focused mentality and applying it to a larger variety of products and services, including controls,” said Sulikowski.

Under their rebranded identity, they have incorporated newer technologies. Their rebrand has positioned Klima as an industry leader in HVAC technology, providing unmatched energy savings and superior system performance.

What processes/systems has Klima implemented in light of the rebrand?

In light of rebranding, Klima has implemented a number of processes and systems to ensure their customers have the best experience possible. For years, Klima has specialized in Variable Refrigerant Flow and Dedicated Outdoor Air Systems and have developed innovative solutions for these products. 

“We have made an internal shift to focus on more quality deliverables to customers and raised the bar internally on ensuring the quality of our service and project management is living up to the name we want Klima to represent,” Sulikowski stated. “The old Klima handled a lot of volume, but the new Klima will operate with more focus and attention to detail — even if that means lower volume.”

Klima’s rebrand is aimed at providing customers with an even greater experience than before, by further improving customer service, offering higher quality products, and refining their offerings to match clients’ unique needs. To facilitate this rebrand, the company has established processes and systems which will assist us with meeting the rebranded objectives of providing exceptional customer service, quality products and tailored services.

Dissecting Klima’s internal and external perception

Rebranding for Klima was not only a massive step for their front-facing appearance, but also internally. Amidst the rebrand, Sulikowski noted the differences between Klima and their competitors — as the latter tends to focus on profits over customer service and loyalty.

Sulikowski elaborated: “Our internal brand perception is that we are the good guys trying to do right by the customers while some of our competitors tend to navigate chasing profits rather than customer loyalty.”

So how does this translate externally? As Sulikowski further noted, “Our goal for our external brand perception would be for Klima to be viewed as the sales organization offering the best value and highest level of expertise in the industry. We want to be known as the company that people can trust in and rely upon for equipment and controls needs.”