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Description:
Klima New York, LLC (Klima NY) strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and making this a great place to work. We are committed to a work place where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment.
Duties and Responsibilities:
- Managing the schedules of 10-15 HVAC Service Technicians.
- Coordinate scheduling between technicians and customers.
- Maintain and organize equipment warranty documentation.
- Track customer repair requests • Process payments for service visits and file invoices.
- Maintain and organize project documents • Build and maintain positive customer relationships.
- Track projects from startup to completion Administrative.
- Responsible for quality of work, safety and housekeeping in area assigned.
- Coordinate operations interaction with the Parts Department and Acquisition, as necessary.
- Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
- Perform other duties as assigned or necessary.
Qualifications:
- Project management skills.
- Strong attention to detail.
- Excellent oral and written communication skills.
- Ability to effectively supervise multiple projects, simultaneously perform under pressure and pay close attention to detail.
- Proficiency in Word, Excel & Outlook.
- Prior HVAC Industry experience.
Klima NY Offers:
- Salary will be based on experience
- Dental and Medical Coverage
- 401K